March 24, 2026
When Did Shared Services Become the Secret Weapon of Higher Ed? - with Bill Grau, Executive Director, SUNY SICAS Center

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It's YOUR time to #EdUp with Bill Grau, Executive Director, SUNY SICAS Center
In this episode, sponsored by the ELIVE 2026 Conference in Denver, Colorado, April 19-22, the HigherEd PodCon II happening July 16 & 17, & the 2026 AcOps Conference July 29-31 by Coursedog
YOUR host is Dr. Joe Sallustio
- How does a 55 person team support 48 SUNY campuses across R1s, community colleges & specialized institutions through 1 student information system?
- Why does clean data entry from admissions through reporting matter when funding decisions & institutional survival depend on it?
- What makes the SaaS transition the biggest challenge when campuses that implemented 30 years ago look nothing like those implemented 5 years ago?
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